Module 3
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Question 1 of 7
1. Question
When faced with challenging behaviours from others, it is best to:
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Question 2 of 7
2. Question
Most people notice when their hearing gets worse
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Question 3 of 7
3. Question
If you notice signs of hearing loss or impairment, you should report it to the client and their care team
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Question 4 of 7
4. Question
There are many different kinds of communication difficulties, but good active listening skills can always help
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Question 5 of 7
5. Question
What are the benefits of using active listening skills?
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Question 6 of 7
6. Question
You communicate everything through the words you speak.
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Question 7 of 7
7. Question
A client is upset, and you are not sure you have understood what they are telling you. You should: